1. Our Commitment
Your privacy is critically important to us. This Privacy Policy describes how Lodge Shop US (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit and make a purchase from https://lodgeshopus.com/ (the “Site”).
2. Information We Collect
When you place an order, create an account, or contact us, we may collect the following personal information:
- Identity & Contact Details: Full name, email address, phone number, shipping address, and billing address.
- Transaction Data: Order history, items purchased, and payment verification details.
- Technical Data: IP address, browser type, device information, and navigation behavior via cookies and tracking technologies.
- Communication Records: The content of any emails, forms, or messages you send to us.
3. How We Use Your Information
We use your personal data strictly for legitimate business purposes, including:
- Processing, fulfilling, and shipping your orders.
- Providing customer service, responding to inquiries, and handling returns.
- Sending transactional communications (order confirmations, tracking updates, and refund notifications).
- Improving our Site’s functionality, layout, and overall user experience.
- Ensuring legal compliance, preventing fraud, and protecting our store operations.
We do not sell, rent, trade, or lease your personal information to third parties.
4. Third-Party Sharing
We only share necessary information with trusted third-party service providers essential to running our e-commerce operations:
- Payment Processors: To securely handle credit card and electronic transactions.
- Shipping Carriers: To fulfill and deliver your packages.
- Website Analytics & Infrastructure: To analyze aggregate user behavior and ensure platform stability.
All third-party partners are contractually obligated to safeguard your data and use it exclusively for the services we request.
5. Cookies & Tracking Technologies
We use essential cookies to maintain core website functions (such as shopping cart functionality) and optional analytics cookies to monitor site traffic. You can manage or disable cookies at any time through your browser settings. Because standard "Do Not Track" signals are not universally defined, our systems do not alter practices upon receiving these headers.
6. Data Security
We implement Secure Socket Layer (SSL) encryption and standard security measures to protect your sensitive data during transmission and storage. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Data Rights
Depending on your location, you may have the following privacy rights regarding your personal data:
- Access, review, or request a copy of the personal data we hold.
- Request corrections to incorrect or incomplete information.
- Request the deletion of your personal data, subject to legal retention obligations.
- Object to or restrict specific data processing activities.
To exercise any of these rights, please contact us at info@lodgeshopus.com.
8. Children’s Privacy
Our Site is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any changes will become effective immediately upon posting on the Site. Material changes will be highlighted with a updated effective date.
10. Contact for Privacy Matters
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@lodgeshopus.com
Address:
Lodge Shop US – Privacy Office
312 Cave Hill Rd, Lot 126
Blountville, TN 37617
United States